Fixing Audio Input Issues on Dell XPS 14 (9440)

Fixing Audio Input Issues on Dell XPS 14 (9440)

If your microphone or audio input is not working properly on a Dell XPS 14 (9440), you may need to reinstall the Intel Smart Sound Technology driver. Follow the steps below to resolve the issue.

Step-by-Step Instructions

1. Open Device Manager

   • Press Windows + X and select Device Manager from the menu.

2. Uninstall the Problematic Audio Controller

   • In Device Manager, expand System Devices.

   • Locate and right-click on Intel Smart Sound Technology Audio Controller.

   • Select Uninstall device.

   • When prompted, confirm the uninstallation.

3. Download the Correct Audio Driver

   • Go to the official Dell Support page for the XPS 14 (9440):
     Download Intel Smart Sound Technology Driver

4. Install the Driver

   • Run the downloaded installer and follow the on-screen instructions to complete installation.

5. Reboot Your System

   • Restart your laptop to apply the changes.

6. Verify Audio Input

   • After rebooting, test your microphone in Windows Sound Settings or a conferencing app (e.g., Teams or Zoom) to confirm the issue is resolved.

Additional Tips

• Ensure Windows Update is fully up to date before and after installation.

• If the issue persists, check Privacy Settings → Microphone access to ensure apps have permission to use the mic.